Support Category: User Account | No Account


Specialist Notes:


 If the user identifies as OFC/Capital Access, Office of Disaster Assistance, or Office of Disaster Recovery and Resilience kindly give them this SR.


Standard Response:


Thank you for your patience while I looked into this for you.


Unfortunately, we are unable to find an account for you in the TMC. Kindly have your supervisor contact the Disaster Enterprise admins at MBX.ODA.TMCADMIN@sba.gov so that an account can be established for you. Kindly note that accounts are created on a weekly basis on Fridays. Once an account has been created for you, you will be notified via email. Should you have any questions, please let me know.