Support Category: Course Information Inquiry


Specialist Notes:


For most employees, the Ethics Training only must be taken once, but individuals who have to fill out Form 278 and Form 450 have to retake the training on an annual basis.


Some supervisors may ask for their staff to take the course again despite meeting training requirements. If they are not an employee does not have to fill out Form 278 and Form 450, the administrators have asked we get a reason for their supervisor’s request prior to escalating to them for reassignment.


NOTES FOR TICKET PROCESSORS!

Before escalating to the administrators, if the user does not have to file a Form 278 or 450, get their supervisor’s reason for having them retake the training. 


Ticket Status: Waiting on Client Administrators


Standard Response:


We understand that you are requesting to have the Ethics Training reassigned to you.

To further assist you, could you verify if you are a staff that needs to fill out either Form 278 or Form 450? If not, may we ask why your supervisor is having you retake the training? We will include the reason behind the request in our ticket.