Support Category: ILT>> (select applicable) ,VILT>>  (select applicable) 


Specialist Notes:


For any ILT/VILT issues (accessing, rescheduling, canceling, or completion requests), please escalate to the DE administrators and CC Daniella Sanchez at daniella.sanchez@sba.gov. 


Standard Response:


Hello Disaster Enterprise,

Could you assist the user with the following issue?

Name:
Email:

Course:
Request/Issue:

Please let us know if you have any questions.

Best,