Example: https://eskillzlivesupport.freshdesk.com/a/tickets/23730

Thank you for contacting Disaster Enterprise End-User Support!

We were unable to find an account for you in the TMC. To further assist you, could you please verify the following information:

1. Are you a Contractor OR Federal Employee?
2. Are you with the Disaster Enterprise (DE) or with the Office of Capital Access (OCA)?

We look forward to hearing back from you.

Regards,