Common Tickets for SBA/ODA

No Account | Employment Type Confirmation
Support Category: Account Related>> No Account Specialist Notes: Example: https://eskillzlivesupport.freshdesk.com/a/tickets/23730 Standar...
Wed, 22 Apr, 2026 at 8:47 AM
Inactive Account
Support Category: Account Related>> Inactive Account Specialist Notes: Example: https://eskillzlivesupport.freshdesk.com/a/tickets/22775 S...
Wed, 22 Apr, 2026 at 8:47 AM
Incorrect Account Information (Email/Username) | Escalation to Admin
Support Category:  Account Related>> Account Info Update Request Specialist Notes: Example: https://eskillzlivesupport.freshdesk.com/a/tickets...
Wed, 22 Apr, 2026 at 8:48 AM
Add Team Member | Escalation to Admins
Support Category: Account Related>> Account Info Update Request Specialist Notes: Example: https://eskillzlivesupport.freshdesk.com/a/tickets/...
Wed, 22 Apr, 2026 at 8:48 AM
Frequently Asked Questions